Privacy Policy

Eclipse Studio (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website at eclipsestudio.io or engage with our services.

Please read this policy carefully. If you do not agree with its terms, please do not access the site or use our services.

We collect information you voluntarily provide to us as well as information collected automatically through your use of our website.

Information you provide directly:

• Contact form submissions — name, email address, company name, budget range, and project description.
• Email correspondence — any information you include when contacting us directly by email.

Information collected automatically:

• Log data — your IP address, browser type, operating system, referring URLs, and pages visited.
• Device information — device type, unique device identifiers, and browser settings.
• Cookie and tracking data — as described in our Cookie Policy.

We use the information we collect to:

• Respond to your enquiries and communicate about potential projects.
• Provide, operate, and improve our website and services.
• Send you updates, proposals, and project-related communications you have requested.
• Analyse usage patterns to improve website performance and user experience.
• Comply with legal obligations and enforce our Terms of Service.
• Protect against fraud, abuse, and security threats.

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

Where applicable under data protection law (e.g. GDPR), we process your personal data on the following legal bases:

• Consent — where you have provided explicit consent, such as submitting a contact form or opting into communications.
• Legitimate interests — for improving our website, communicating with prospective clients, and protecting our business.
• Contractual necessity — where processing is required to fulfil a contract or pre-contractual steps at your request.
• Legal obligation — where we are required by law to process your data.

We may share your information with trusted third parties solely to operate our business and services:

• Resend — our transactional email provider, used to deliver contact form submissions to our inbox.
• Hosting providers — for website infrastructure and uptime (e.g. Vercel).
• Analytics providers — privacy-focused analytics tools to understand how visitors use our site.

We may also disclose your information where required by law, court order, or legal process, or to protect the rights, property, or safety of Eclipse Studio, our clients, or others.

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

• Contact form enquiries are retained for up to 2 years after the initial contact.
• Project-related communications are retained for the duration of the project and up to 5 years thereafter for contractual and legal compliance purposes.
• Website analytics data is retained for up to 12 months in aggregate, anonymised form.

When data is no longer required, we securely delete or anonymise it.

Depending on your location, you may have the following rights regarding your personal data:

• Access — the right to request a copy of the personal data we hold about you.
• Rectification — the right to request correction of inaccurate or incomplete data.
• Erasure — the right to request deletion of your personal data (“right to be forgotten”).
• Restriction — the right to request that we limit the processing of your data.
• Portability — the right to receive your data in a structured, machine-readable format.
• Objection — the right to object to processing based on legitimate interests.

To exercise any of these rights, please contact us at contact@eclipsestudio.io. We will respond within 30 days.

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

These measures include:

• HTTPS encryption for all data transmitted to and from our site.
• Access controls limiting personal data to authorised personnel only.
• Regular review of our security practices and third-party providers.

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Our website uses cookies and similar tracking technologies to enhance your experience and understand how visitors use our site. For full details on the types of cookies we use and how to manage them, please see our Cookie Policy.

Our website may contain links to third-party websites. Once you leave our site, we are not responsible for the privacy practices of those external sites. We encourage you to review the privacy policies of any third-party sites you visit.

We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. The updated version will be indicated by the “last updated” date at the top of this page.

We encourage you to review this policy periodically. Your continued use of our website after any changes constitutes your acceptance of the revised policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

• Email: contact@eclipsestudio.io
• Website: eclipsestudio.io